Tourist Info Point

Tourist information offices

The tourist information offices are staffed by qualified, multilingual personnel who provide general information and specifics about for instance local happenings, art and cultural exhibitions and the city's museums.

The following tourist information offices are situated in the center of Florence or in the nearby area.

Conciliation Desk

• Tourist Rights Protection Desk, inside the Tourist Information Office in Via Cavour 1r;
• Conciliation Desk by the Chamber of Commerce, a specialized conciliation service for consumers and enterprises involved in economic disputes and who want to avoid legal proceedings. The service provides tourists with the assistance of a representative (conciliator) who will personally manage and follow the proceedings.

For more information about either one of these services, please see the link below.

Useful Links

• Florence Tourist Information
• Complaints and grievances