Versione Italiana
"La partita dell'assedio" (the match of the siege)

On the 17th of February, in Florence besieged by the troops of Charles V, a game of calcio in costume (historical soccer) was played to mock the enemy. To commemorate this event a historical soccer match will take place.

Tiepolo. Drawings from the Horne collection

08/11/2016 - 19/02/2017
A selection of 26 drawings by Giambattista Tiepolo from the Horne Album, during its restauration.

Fashion in Florence through the lens of Archivio Foto Locchi

10/01/2017 - 05/03/2017
The history of fashion in Florence through the lens of the photographers by Foto Locchi atelier in 100 rare shots from the 30ties to the 70ties of the 20th century.

Rete Civica di Comune di Firenze

Splash News

La Loggia dei Lanzi si illumina di blu per la Giornata mondiale sull'autismo

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La sera di martedì 2 aprile Firenze aderisce all'iniziativa dell'Assemblea generale delle Nazioni Unite

I giardini di Firenze a portata di click, si rinnova il sito 'Verde on Web' del Comune

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Una mappa completa con ricerca per altalene, campi da calcio, fontanelli, aree cani. E tante news

A spasso con Marcovaldo, ovvero le stagioni in biblioteca

A spasso con Marcovaldo, ovvero le stagioni in biblioteca

E' il momento delle Storie di primavera. Letture animate per bambini dai 3 ai 10 anni

"La partita dell

"La partita dell'assedio" (the match of the siege)

On the 17th of February, in Florence besieged by the troops of Charles V, a game of calcio in costume (historical soccer) was played to mock the enemy. To commemorate this event a historical soccer match will take place.

Tiepolo. Drawings from the Horne collection

Tiepolo. Drawings from the Horne collection

08/11/2016 - 19/02/2017
A selection of 26 drawings by Giambattista Tiepolo from the Horne Album, during its restauration.

Fashion in Florence through the lens of Archivio Foto Locchi

Fashion in Florence through the lens of Archivio Foto Locchi

10/01/2017 - 05/03/2017
The history of fashion in Florence through the lens of the photographers by Foto Locchi atelier in 100 rare shots from the 30ties to the 70ties of the 20th century.

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Contact center and info

Contact Center for Florence and surroundings: 055 055

The Contact Centre provides information on specific matters such as opening hours, offices and services provided by the City of Florence. Calls are put through to the relevant office to deal with citizens' special requests and to register complaints and suggestions. Operators also give information on how a previously made request is being dealt with.

The Contact Centre is open Monday to Saturday from 8 am till 8 pm.

URP - Offices for Citizen Relations

The U.R.P. (Citizens Relations Offices, Ufficio per le Relazioni con il Pubblico) has both a 'front office' and 'back office' that work closely together. The front office deals directly with the public in several locations across Florence. The back office on the other hand takes care of the incoming requests.

Citizens and visitors can go to any of the U.R.P. offices across Florence in the following situations:

  • to acquire information about public services or about the agencies and associations which make up the civic network;
  • to get into contact with those responsible for certain procedures;
  • to exercise the right to have access to administrative deeds and documents;
  • to obtain forms necessary for the use of particular services;
  • to hand in requests relating to other services (e.g. job applications, hunting permits, requests made to T.I.A., etc);
  • to make suggestions, point out problems, file complaints, proposals and present petitions.

Offices and opening hours

U.R.P. Parterre piazza della Libertà, 12
tel. 055 2629250 - 055 2629251
      055 2629252 - 055 2629253   
fax 055 2629256
e-mail urp.parterre@comune.fi.it
Monday to Saturday from 9 am - 1 pm
Thursday also from 2.30 pm - 5.30 pm

U.R.P. Via Tagliamento, 4
tel. 055 2767703 - 055 2767741
fax 055 2767730
e-mail urp.sorgane@comune.fi.it
Monday to Friday from 9 am - 1 pm
Thursday also from 2.30 pm - 5.30 pm

U.R.P. Via delle Torri, 23
tel. 055 2767120 - 055 2767147
fax 055 2767123
e-mail urp.torri@comune.fi.it
Monday to Saturday from 9 am - 1 pm
Thursday also from 2.30 pm - 5.30 pm

Segreteria e Back-office
tel. 055 2476122 - 055 2001349
fax 055 2001349
e-mail segreteria.urp@comune.fi.it

Useful links
Functions and Special Services
How to access administrative deeds and documents

 
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